Free TherapyFree Therapy
It’s like EAP, but good.
Free Therapy gives your team fully funded access to therapy, coaching, and specialist support. It’s simple, flexible, and more affordable than traditional EAP.
Available in New Zealand from May 2025, and in Australia from 1 October 2025.
Help on your terms
Create a support offering that works for your team and your budget. Choose the types of providers, number of sessions, and how much you’re comfortable spending.
Freedom to Choose
Staff can choose from over 100 therapists, coaches and specialists. Search by availability, location or specialty to ensure the perfect fit.
Instant Bookings
Team members can see real-time availability of providers and book directly, meaning no back and forth or barriers to getting support.
Many ways to meet
Providers offer a mix of in-person, online and phone appointments, ensuring support for everyone in your team no matter where they are located.
Insights you can use
After each session, providers share a short summary of the general themes discussed. These are anonymised and included in your reporting, helping you spot trends and offer extra support where it’s needed.
Pay for sessions only.
Free Therapy is free for Givenwell customers offering a recurring allowance to their team. The only cost of the feature are the sessions actually booked by staff.
Additional Sessions
When someone finishes their allocated sessions, they can request more anonymously through Givenwell. You’ll get a summary showing how many sessions they’ve had, any previous requests, and can approve or decline with one click.
Emergency Guide
If someone is in crisis or needs urgent help, they’ll see a dedicated section with links to trusted support lines and emergency services.
Team Feedback
After each session, staff are asked to rate their experience and share feedback. This helps ensure only the best providers stay in the network, giving you peace of mind and your team better support.
Easy Billing
Free Therapy is available at no extra cost if you offer recurring wellbeing allowances through Givenwell. There are no setup fees, no contracts, and nothing to pay upfront.
Any sessions your team uses are added to your regular monthly invoice. You only pay after the fact, and only for what’s actually used.
Free Therapy vs EAP
Our Free Therapy feature is designed to overcome many of the common drawbacks with traditional EAP.
| Givenwell | EAP | |
|---|---|---|
| No signup fees or retainers | ||
| Set your own budget for sessions | ||
| Handpick what type of support staff can access | ||
| Staff choose who, when and how they meet | ||
| Staff feedback & ratings | ||
| No fixed term contract / lock-in | ||
| Access restricted to current staff (intended recipients) |
See for yourself.
Book a demo with one of our team to see how Givenwell can empower your team to care for themselves.