Free SupportFree Support
Fully Funded Wellbeing Sessions for your team
Support your team with fully-funded sessions from a curated network of qualified coaches, counsellors, psychologists, and other wellbeing providers.
Support on your terms
Create a support programme that fits your budget, your culture, and your people.
You choose which types of providers to include, how many sessions to offer, and how much you want to fund, with no lock-in contracts or retainers.
Freedom to Choose
Staff can search our network of over 100 professionals, including registered psychologists, counsellors, certified coaches, and specialists in financial, lifestyle and emotional wellbeing.
Staff can filter by location, availability, modality, or area of focus to find the right fit.
Instant Bookings
Team members can see real-time availability of providers and book directly, meaning no back and forth or barriers to getting support.
Many ways to meet
Providers offer a mix of in-person, online and phone appointments, ensuring support for everyone in your team no matter where they are located.
Insights you can use
After each session, providers share a short summary of the general themes discussed. These are anonymised and included in your reporting, helping you spot trends and offer extra support where it’s needed.
Only pay for what’s used
Free Support is free for Givenwell customers offering a recurring allowance to their team. The only cost is any sessions used by the team each month.
Additional Sessions
When someone finishes their allocated sessions, they can request more anonymously through Givenwell. You’ll get a summary showing how many sessions they’ve had, any previous requests, and can approve or decline with one click.
Emergency Resources
If someone is in crisis or needs urgent help, they’ll see a dedicated section with links to trusted support lines and emergency services.
Team Feedback
After each session, staff are asked to rate their experience and share feedback. This helps ensure only the best providers stay in the network, giving you peace of mind and your team better support.
Easy Billing
Free Support is available at no extra cost if you offer recurring wellbeing allowances through Givenwell. There are no setup fees, no contracts, and nothing to pay upfront.
Any sessions your team uses are added to your regular monthly invoice. You only pay after the fact, and only for what’s actually used.
Free Support vs EAP
Our Free Support feature is designed to overcome many of the common drawbacks with traditional EAP.
| Givenwell | EAP | |
|---|---|---|
| No signup fees or retainers | ||
| Set your own budget for sessions | ||
| Handpick what type of support staff can access | ||
| Staff choose who, when and how they meet | ||
| Staff feedback & ratings | ||
| No fixed term contract / lock-in | ||
| Access restricted to current staff (intended recipients) |
See for yourself.
Book a demo with one of our team to see how Givenwell can empower your team to care for themselves.